Refund policy

30-day returns: If you're not happy with your purchase, you can request a return within 30 days of delivery.

Condition: Items must be unused, in their original packaging and with all accessories.

How to return: Contact us first at the email on our Contact page with your order number, and we'll send you return instructions. Please don't send items back without contacting us.

Return shipping: Paid by the customer, unless the item arrived damaged, defective or wrong.

Damaged or defective items: Contact us within 14 days of delivery with a photo or short video. We'll send a free replacement or a full refund - no need to return the item.

Refunds: Issued to your original payment method within 5-10 business days after we receive and check the return.

Non-returnable: For hygiene reasons, items that show signs of use cannot be returned unless defective.