FAQ

How long does shipping take?
Orders are processed in 1–3 business days and delivered in 10–15 business days. Please allow 2–4 weeks in total. You'll get a tracking number by email.

How are the products powered?
Most products are rechargeable or run via USB, so you can use a power bank, laptop or a standard USB wall adapter. Each product page says how it is powered.

Is EMS pulse massage safe?
Our pulse massagers use gentle low-level pulses for relaxation. Do not use them if you have a pacemaker or other implanted electronic device, are pregnant, or have a medical condition – ask your doctor first. Our products are for relaxation and wellness, not medical treatment.

Can I return my order?
Yes, within 30 days of delivery. See our Returns & Refunds page.

Do you ship outside the US?
Not at the moment.

Will my order arrive before Christmas?
Order by November 20 for the best chance of delivery before December 24.